Shipping Policy
Last updated: 01/01/2026
At Bluxe UK (“Bluxe”, “we”, “us”, or “our”), we aim to deliver your orders quickly and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://bluxe.uk.
1. Order Processing
- Orders are processed within 1–3 business days (excluding weekends and public holidays)
- You will receive an order confirmation email after placing your order
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details (if available)
2. Shipping Destinations
We currently ship to:
- United Kingdom
- International destinations (availability may vary)
If we do not ship to your location, you will be notified at checkout.
3. Shipping Rates
Shipping costs are calculated at checkout and depend on:
- Delivery destination
- Shipping method selected
- Order size and weight
Any applicable shipping fees will be clearly displayed before you complete your purchase.
4. Estimated Delivery Times
Estimated delivery times begin after dispatch, not on the order date.
United Kingdom
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
International Shipping
- Standard International: 7–21 business days
- Delivery times may vary due to customs clearance and local postal services
5. Delays
Delivery times are estimates and may be affected by:
- Customs processing (for international orders)
- Weather conditions
- Courier delays
- High-demand periods
Bluxe UK is not responsible for delays outside our control.
6. Customs, Duties & Taxes
For international orders:
- Customs duties, taxes, and import fees may apply
- These charges are the responsibility of the customer
- Bluxe UK has no control over these charges and cannot predict their amount
7. Tracking Orders
Where available, tracking information will be provided via email once your order is shipped.
Please allow up to 24 hours for tracking updates to appear.
8. Incorrect Address
Please ensure your shipping address is correct at checkout.
- Bluxe UK is not responsible for orders shipped to incorrect or incomplete addresses
- If an order is returned due to an address error, additional shipping fees may apply
9. Lost or Missing Packages
If your order appears lost or has not arrived within the estimated delivery time:
- Contact us at: admin@bluxe.uk
- Include your order number and delivery details
We will assist in locating your package or arranging a resolution where possible.
10. Damaged Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged packaging and items
We will arrange a replacement or refund where applicable.
11. Contact Us
For any shipping-related questions, please contact us:
Website: https://bluxe.uk
Email: admin@bluxe.uk
Business Name: Bluxe UK
